From Inflexible to Adaptable: A Case from the Trenches

This is an excerpt from my new book, Big Reactors: Practical Strategies for Parenting Highly Sensitive Children

Jenny and Thomas seek my guidance about their two-year-old, Uma, who falls apart whenever something happens in a way that she doesn’t like or expect: the puzzle is on the wrong shelf, they move a chair that was in Uma’s room to another place, or Thomas doesn’t sing the song he made up in exactly the way he did the night before. One of Uma’s biggest triggers is when her mom wears her hair up in a ponytail, bun or braid. ⁠She gets hysterical and demands that Jenny take it down immediately.

Jenny and Thomas are confused and very distressed by these reactions. They are also exhausted. Prior to starting our consultation, they had been racing to undo anything that made Uma uncomfortable. They moved the puzzle to the correct bookshelf. Thomas tried over and over to recreate the song exactly as Uma had recalled it (which was impossible and concluded with a 20-minute meltdown), and Jenny acquiesced to Uma's hairstyle demands and wore it down all the time. While they instinctively knew that constantly accommodating Uma’s demands wasn’t healthy, they just wanted Uma to be happy. They hoped and told themselves that she would grow out of it. But when it didn’t get better, they called for a consult.

It's important to add that Uma does great at and loves school. Her teachers report that they don’t see the inflexibility Jenny and Thomas are reporting and are surprised to hear about how differently she behaves at home. At school, she is very cooperative and content. (This is a very common phenomenon in the families I work with—a child being a “superstar” at school and a “terror” at home—which I address in depth in Chapter 7.)