Why NOT to Force Your Child to Make Eye Contact
One of the greatest challenges in parenting is that strategies that make total sense from your adult perspective and that are intended to be helpful to your child are not perceived that way and so backfire. Forcing/demanding children make eye contact when you are talking to them is one of these paradoxes. It feels impolite/rude/disrespectful not to look you in the eye when you are trying to communicate with your child. Or, you fear that not making eye contact means your child is tuning you out and won't take in the information you are trying to communicate to him.
The problem is that often the reason children avoid eye contact is because they are trying to protect themselves from uncomfortable feelings. These are often situations in which you are giving your child a direction or correction which you intend as being helpful but which he experiences as criticism; that he didn't do something right and feels ashamed about it. Looking you in the eye in these moments feels overwhelming. So forcing or demanding he do so only increases his stress and makes it more likely he will get further dysregulated (laugh, become silly, run or turn away), or just shut down. (My most productive conversations with my son were when he was bouncing a basketball. My initial reaction was, "Put that ball down and look at me when I talk am talking to you", but then realized that bouncing the ball was soothing to him and made it more likely he would process what I was trying to communicate.)